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Statements

On the Agency plan, Settings → Agency → Statements shows what each client workspace used in a month, at cost plus your markup.

For the chosen month and client:

  • messages sent, by channel, with their cost,
  • active contacts,
  • your markup, as a percentage, and
  • the total to charge the client.

In Settings → Agency → Clients, choose Set statement markup on a client and enter a percentage. It’s added on top of message costs on that client’s statements; leave it empty for none. Your own bill from Renotify doesn’t change.

Clients with a login see their own statements. Or export a statement as CSV to send with your invoice.