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Client logins

On the Agency plan, invite clients to their own workspace with the Client role. They see only that workspace, and only what’s useful to them:

  • Inbox: read and reply to their customers’ conversations.
  • Reports: how their messages are performing.
  • Statements: what they used each month, at your price.
  • Profile: their own account settings.

They can’t see or change automations, channels, templates, billing, other workspaces or your costs.

In Settings → Agency → Clients, choose Invite the client on their workspace and enter their email. Or switch to the client’s workspace and invite them under Settings → Team with the Client role.

They get an email to set up their login, and land in their workspace.