Performance
Reports → Performance shows how each automation and broadcast performed: who was reached, who read it, and who acted. It’s on the Growth plan and above.
Automations
Section titled “Automations”For each automation: runs, messages delivered and failed, goals reached and conversion (the share of runs that reached the goal).
Broadcasts
Section titled “Broadcasts”For each broadcast: delivered, read and replied.
Channels, outcomes and send times
Section titled “Channels, outcomes and send times”On the Business and Agency plans:
- Channels: delivery by channel, and how many customers each fallback channel saved.
- Outcomes: message spend, cost per goal and typical time to goal for each automation with a goal.
- Send times: delivered messages by day and hour in your time zone, with the read rate, to show when customers pay attention.
Export
Section titled “Export”Export CSV downloads the figures for the period, for your own analysis.