Shopify

The Shopify integration keeps your store’s customers in Renotify and turns orders and abandoned checkouts into events. It’s included in every plan.

Connect

1. Go to Settings → Integrations, choose Add integration and pick Shopify.

2. Enter your store’s domain, for example my-store.myshopify.com, and connect by signing in to Shopify.

   Or paste an Admin API access token from a custom app (Shopify admin → Settings → Apps and sales channels → Develop apps), and optionally its API secret key so Renotify can verify Shopify’s webhooks.

3. Renotify subscribes to the store’s order and checkout webhooks, and starts syncing customers.

What arrives

Customers	Created or updated as contacts, with their name, phone, email, order count and total spent. Shopify’s marketing opt-in is recorded as consent.
shopify.order.created	An event for each new order, with its details.
shopify.checkout.abandoned	An event when a customer leaves a checkout, with the cart and a link back to it.

Each order and checkout is recorded once, even if Shopify sends it more than once.

Use it

Install the Abandoned checkout automation template: it starts on shopify.checkout.abandoned, reminds the customer with their cart link, and stops when shopify.order.created arrives within three days. Or build your own automations on either event, for example an order confirmation.

A contact’s timeline shows each event with the fields it carries, which you can use in messages as {{event.field}}.